Need a hand?

Vadacom’s online Support Portal provides comprehensive resources to help you 24/7.

If you can’t find exactly what you’re looking for, simply contact your Reseller Partner or Vadacom’s  friendly Customer Support team.

Self-service helpful information in realtime.

Get information to help you get started, as well as guidance on training and troubleshooting.

Launch the Support Portal.

For general use and help documentation you can use our Knowledge Base

Direct Access To Knowledge Base

User Guides

Give you extra confidence as you get started, and extend your knowledge.

Product Updates

Let you know about  new features and enhancements. 

Ticket Management

Easily manage existing tickets, add new tickets or see your activity feed.

The support portal is a handy one stop shop for all your support requests.

Get up and running using quick links

Download the Softphone for your device(s).

Contact your organisation admin for your login credentials.

Direct Download NextVoice for MacOS v2.0.9.0

Supported : MacOS: 11 – 12

Download NextVoice for Android –
on Google Play

Supported : Android: 6-13

Download Vadacom Buddy for Android –
on Google Play

Supported : Android: 6-12

Direct Download NextVoice for Windows – v2.0.9.0

Supported : Windows 10-11

Download NextVoice for iOS –
on Apple Store

Support : iOS: 14, 15, 16

Download Vadacom Buddy for iOS –
on Apple Store